Outline: Obtaining an objective evaluation of each employee with accurate and bias-free performance review is near-to-impossible as manual processes are time-consuming and likely to falter which necessitates the use of automated performance assessments which are quick, reliable, and scalable. Read this article to get a clear idea about choosing the right Performance Assessment and Development Platform that can help you in overall organizational planning.
Performance development and management is not an annual event, but a continuous process that culminates into overall business impact. The process entails a systematic and regular review of an employee’s job performance against set KPIs as well as against their peers.
The purpose of this performance review is to map an employee’s performance with the identified core competencies required for the respective job role—to ascertain the job fitness and readiness of an employee. These appraisals are crucial to fair and transparent personnel management and development practices as they provide a measurable account of an employee’s current standing, their contribution to the organization’s goals, and their prospects within the organization. The data further informs critical HR and management decisions like promotions, compensation and bonuses, and career development paths.
The efficacy and veracity of the Performance Development Software are critical to the integrity of the consequential decisions made basis the assessments.
However, performance appraisal and development practices often fall short of these expectations. Assessments inadequately enculturated or mapped with critical competencies fail to effectively assess and predict the employee’s performance in the organization’s cultural and material context. This can, in fact, prove to be detrimental to the entire process as it may catalyze distrust and grievance with the organization.
To attain the intended goals, look for the following features while selecting a performance and development platform right for your organization:
- Customization: The ease of building authentic assessments capturing the tacit cultural aspects, distinctive workflows, and unique business needs of your organization is integral to the predictive accuracy of your evaluation process. Weed out the platforms that come with pre-defined question banks and limited functionality and that offer little in the way of customization.
- Adaptability: To effectively assess a diverse workforce with personnel in diverse roles warranting varying competencies and aptitudes, you need an adaptable performance assessment platform to support different modes of performance review templates like multimedia aided linear or branched simulations based on subjective and objective content type, video-based simulations for demonstrative scenarios, or expert evaluation on open-responses in the form of text or recorded audio and/or videos. Seek the platform that allows multiple evaluators for a single test to eliminate bias and promote transparency in the process.
- Analytics & API-powered Reporting: Your assessments are only as useful as the data analytics you derive from them. Raw data is complex and overwhelming and provides little actionable insight to most administrators. So, to make the most of your investment in an assessment platform, you must consider the kind of analytics the platform provides. Look for an assessment platform that furnishes real-time simplified and actionable data like competence and job readiness index, placing the participant along the industry and organization’s performance gradient.
- Scalability: The investments you make today should support your ambitions for the future of your organization. A scalable tool accommodates and grows with the user’s demands. By choosing a scalable solution, you are not only planning for the future, you are also protecting the technology investment you are making today. In the long run, scalable software proves to be more economical than less agile programs.
- Security: Cheating has been a pressing issue since the advent of remote learning and testing. AI-enabled face recognition technology and proctoring are proving to be an effective measure to prevent cheating and maintain the integrity of your assessment.
A performance assessment and development tool properly vetted for its ability to accurately measure and provide workable insights to the managers and stakeholders help carve out a well-informed path for the employees’ and the organization’s shared success.